Sofia Ulver

Interviewed in Svenska Dagbladet: “Here, the upper-class way of life is put on an assembly line”

Text: Marcus Lundblad-Joons. Photo: Staffan Löwstedt.
Published: 2025-11-02

Has the lifestyle of the upper class finally become something for everyone?
A rapidly expanding Swedish hotel chain may be one of the clearest signs that it has. To find out, SvD checked into a castle in Glumslöv.

Oh!

Sofia Ulver gropes for words as she looks out over one of the hotel’s many pool areas, where unusually wide, striped sun loungers are lined up in tiers, each accompanied by neatly folded parasols…………..to be continued in:

https://www.svd.se/a/gwgOJJ/ellery-beach-house-och-maryhill-estate-overdad-for-medelklassen

Research Article in Marketing Theory “Inclusionary Labour: Theorizing…”

Research article in Marketing Theory about migrant consumers in Sweden, by my colleague Hossain Shahriar and me.

Please see below abstract

Marketing and consumer research predominantly conceptualize inclusion and exclusion as dichotomous or merely coexisting, leaving their relationship undertheorized. This paper explores their dialectical interplay in market interactions through the experiences of migrant consumers. Drawing on Relational Dialectics Theory, we employ a contrapuntal methodological approach that integrates a semantic network analysis of the interpretive marketing and consumer research literature with a hermeneutic analysis of interviews with Bangladeshi immigrants in Sweden. Our findings identify four competing discourses that structure four key relational dimensions, generating corresponding experiences of inclusion and exclusion. These tensions persist as self-sustaining dynamics in which moments of inclusion and exclusion are relationally co-produced through ongoing discursive struggle. We conceptualize “inclusionary labor” as the disproportionate work that ethnically marginalized consumers undertake to be included. The study theorizes marketplace inclusion and exclusion as dialectically co-constitutive and reframes migrant consumer vulnerability as a relational condition that is often outsourced by markets to marginalized consumers.

To cite: Shahriar, H., & Ulver, S. (2025). Inclusionary labor: Theorizing the relationship between consumers’ inclusion and exclusion in the marketplace. Marketing Theory, 0(0). https://doi.org/10.1177/14705931251406915

Research article: Revanchist Consumer Activism

In the article “Fearing separation from capitalist paternity” the journal Consumption Markets & Culture  we examine how American anti-gender activists opposed Disney’s shift from its conservative, family-oriented brand image. We (first author Floris de Krijger and Professor Patrizia Zanoni at Hasselt University, Belgium) argue that this campaign is driven by infantile fears of losing the ideo-affective guardianship conservative brands have historically offered to privileged consumer groups. These consumer activists aim to resolve this perceived threat of brand abandonment through anti-brand revenge. You can get it through this eprint link below. Lund University School of Economics and Managementdisney

https://www.tandfonline.com/eprint/NCCK5FJGN4ZTTPFMUD6K/full?target=10.1080/10253866.2025.2511970

Presenter x 2 at CCTC2025, King’s College, London

24-17 June 2025: Presented two papers at the CCT conference 2025 held at King’s Business School at King’s College, London. Brilliantly organized by @gillian brooks and @katharina husemann. What a city, such nice venues, great sessions, international colleagues and such great weather even!

In images with @jonbertilsson nd @caryseganwyer. I presented about the “Politics of Publics” (Conflict Market case Sportswashing) together with @andrealucarelli (@hossainshahriar could unfortunately not be with us this time) and about “Toxic Care” in gangster rap and gangster culture with @niklasvallström, the special session organized by @jonatansödergren and with @simonblythe and @mikaelandehn

Presenter about Žižek’s Ideology Critique at the Canon of Classics

19’th of June 2025: Invited by Professor Søren Askegaard at the University of Southern Denmark, I presented my take on the Slovenian philosopher Slavoy Žižeks’ importance in critical marketing studies and CCT (consumer culture theory). The weeklong course is a bi-annual PhD course which takes place in Odense, Denmark, and was exactly the same course as I took 2004 and has been a CCT’er since then. Thank you Søren, and everyone else who presented (@dannikjeldgaard, @jeffmurray, @ianwoodward, @olgakravets). And not least, thank you to all the students! So many and so bright!

Consumption & Violence: Guest talk at Stockholm Business School, Stockholm University

10’th of June 2025: Invited by @susannamolander and the business administration group at Stockholm Business School at Stockholm University I held a talk about how consumption can mediate future violence. I got really great and helpful comments and suggestions to take this project further into various publications. Very stimulating audience. This is part of the @Riksbankens Jubileumsfond funded project “Conflict Market”.

💄✨ Status… Moi? Status and Beauty—the Power Couple in the Digital Age.

Today (Feb 13, 2025) I had the pleasure of presenting at Näringslivets Hus in Stockholm, at an event arranged by KoHF, the Swedish industry organization for cosmetics and hygiene corporations, in front of 100 representatives from leading retail and manufacturing brands in the beauty industry.

In my talk, I explored:
✨ Why status is so important to people—but so taboo to admit.
✨ The painful twin of status: envy.
✨ What has been considered status throughout history—and what it is today.
✨ How status-striving is and has been systematically restricted.
✨ And how status today is deeply entwined with all consumer categories, especially beauty.

Pär Svahnberg did an excellent moderation (and for the book! 📖), as well as to the audience for their engagement and great conversations afterward.  Before me, Josefin Liljeteg, Chief Innovation Officer at Hardford,  expertly unpacked what “advanced skincare” really is (and isn’t!), and Annika Svedberg, Director of Pharmacy, Quality & Sustainability at Apoteket Hjärtat, who discussed their bold and media-hyped 2024 initiative to introduce an age limit on advanced skincare products.

Not only was it a fantastic event, but I also loved revisiting my “old” PhD topic of status, which—unsurprisingly—never seems to go out of style!

Hashtag Politics at the Conflict Market: Boycotts boycotts boycotts

Over the years I have talked many times in radio, TV and at events about boycotts, where journalists and audiences are interested in if boycotts work, if they have an effect, or if we merely fool ourselves while trying to feel in control (please see my answers in the media links below). No surprise, the increase of boycotts of course comes with the technological possibilities of digital media, which is why we can call them “hashtag politics”. But they are also a result of what I have written about as the “conflict market” (see article at https://journals.sagepub.com/doi/epub/10.1177/14695405211026040 and the RJ research project web page https://conflictmarket.sofiaulver.se/) where affectivity, and unsolvable feuds, flourishes due to brands’ and politicians’ monetization of algorithmic conflict and polarization. Boycotts are perhaps a bit unintuitively part and parcel of the conflict market in that brands in the end always can cash in on engagement, no matter what kind of engagement it is. Ever heard of Nike? Starbucks? They only profit from this kind of publicity. After a while consumers forget and the new cool sneaker or pumpkin latte win over the voting-with-the wallet”-practice. The #-boycott was a fetish!

Most importantly, due to this fetishization process we believe we have done something truly political, but most likely we have just “built idenity,” all while real politics ( engage in political parties, push politicians etc ) is forgotten. Still, there are of course many consumption-related boycotts in the world history that have lead to many great things (the classic examples are Rosa Park, Ghandi, Southafrica etc). Typical for them is that they have been massive and ultimately sanctioned by active politicians or governments (external or internal) . We will see a lot of this in the future if Trump continues with his trade wars, for example when Trudeau went out and called for boycotts against US products and buycotts in favour of Canadian products. These kinds of high-level boycotts and buycotts will quite likely have an effect, because they involve everyone in a nation and are encouraged from highest position.

However, for most other boycotts in hashtag politics, while technology increases the opportunities to protest, resist, and let your voice be heard it also leads to cramped space and boycott inflation. Not only is it close to impossible for consumers, journalists and researchers alike, to find out about the true owner-relations of companies (it is an almost impenetrable jungle!), now it is also a jungle to try to penetrate the vast scape of boycott and petition lists. Every time a journalist contacts me about boycotts they present new lists to me that I haven’t heard about, even if I am reasonably updated.

The next coming weeks there will be a lot of  boycotts against Russian brands and commodities due to Russia’s invasion of Ukraine on February 24, 2022 (three long years ago!). Yet, to me, the most mysterious part of all consumer boycotts in relation to Russia, is why retailers almost never are attacked by consumers for selling Russian goods. Where are the activists? And where are the regulators? Stay tuned.

https://www.tv4.se/artikel/7MIDCVsTkfbTzTPmFNYGRo/haer-aer-uppstickaren-till-de-heliga-chokladaskarna-aer-lite-kaxigt?fbclid=IwY2xjawIOw7NleHRuA2FlbQIxMQABHVIBToeSgOVgAnQrFIBtkOd5ep_Mdpn8-UnbE48wD-LK_3n3ed3Geuyxsg_aem_ttdS8OFPJ7uHxWOM1o8X3Q

https://www.sverigesradio.se/artikel/forskare-om-bojkotten-av-marabou-vi-lurar-oss-sjalva

https://www.sverigesradio.se/artikel/skansk-forskare-om-konsumentbojkott-hopplost-att-fa-en-overblick–2

https://www.di.se/nyheter/forskare-bojkotta-varumarken-racker-inte/

https://www.svtplay.se/video/jGZkV1A/utrikesbyran/blodsport?id=jGZkV1A&tabs=productionPeriod-KDmqvar-2024-5

“Hipster Hospitality and Beyond”: Opponent at Kajsa Hults PhD Defense

I had the honor to act as Opponent at Kajsa Hult’s PhD Defense (Viva) at Måltidens Hus in Grythyttan the 15’th of November 2024. Great PhD thesis, great dinner, great party, great after party! Thank you, Kajsa and Örebro University!

NRWC Conference 2024 in Helsingborg: Affective Atmospheres in Retail

I and my colleague Hossain Shahriar  presented about affective atmospheres  at the Nordic Retail and Wholesale Conference (NRWC) 2024 in  Helsingborg, Oct 7, 2024. We are working on a paper aimed for Journal of Retailing right now. Stay tuned!

FEKIS 2024 “Conflict Market” Presentation and Panel Debate

At FEKIS, the national and annual conference for business and management schools in Sweden, I was invited to present and participate in the panel debate “Change in a disruptive world” together with Linnea Claesson, Andreas Ekström, Lena Lid-Falkman, Mia Larson, Jodie Conduit, and Christian Sandström. My topic was my 3-year lasting Riksbanken-project where I set out to empirically develop my theoretical model conflict market (Ulver 2022) with case focus on the market and consumer culture around gang criminality. After the panel debate I and Professor Per Skålén held a workshop on gang criminality as “business practices” an article we are working on at the moment.

ACR2024 Paris; Gangs, Climate Change and Spatial Inclusion

At the annual ACR (Association of Consumer Research) in Paris I held three presentations connected to my research. (1) Lifestyled Business Practices: The Case of Criminal Gangs, a paper I am writing with professor Per Skålén, (2) Socio-Ecological Futures: here I was the chair of a special session with Eric Arnould, Carys Egan-Wyer, Jon Bertilsson and Jack Waverley. and (3) Retail Inclusion and Exlusion: a project and paper together with Hossain Shahriar.  Voilá!

Way Out West, Skate Garden, Gothenburg: “Sportification and Sportswashing”

Spoke at the Skate Gardenon  the great festival Way Out West in Gothenburg, Aug, 2024, about our research on sportswashing and sportification, today specifically about skateboard culture in the wake of the Olympics in Paris. Great fun!

APACR 2024, Bali, Indonesia: Rage of the subaltern

Bali! Indonesia! Asa-pacific Association for Consumer Research 2024! I presented about the pop- and consumer culture connected to Swedish gang criminality

The Swedish Parliament ‘parties’ dining room’ May 2024: Normskifte- The think tank for circular societies.

First time in the Swedish Riksdagshuset. Presented to 6 out of the Swedish parliament’s 8 parties about “real normative changes” together with the many brilliant people in the Normskifte think tank (Malin Leth, Birgitta Losman, Amelie Silfverstolpe, Anna Velander Gisslén, Mats Huss, and Elisabeth Lindh). Fun!

ACLU 2024 Conflict Market: The case of Swedish gangfluencers

The 13’th of May 2024, i was invited to talk at the ACLU seminar series at the department of Law at Lund University about my research project “Conflict Market”, and specifically about the case of Swedish “gangfluencers”. On the picture you see me to the left, lawyer Karin Cederlund partner at Sandart & Partners to the right, and Gunilla Welander, lawyer at Reklamombudsmannen, in the middle.

ICR 2024, Malaga: Swedish Gangster Rap – “Haunted by unrealised futures”

I and Niklas Vallström (Högskolan i Kristianstad and Örebro University) presented our ongoing work on the haunting inside Swedish gangster rap at the  12’th Eiasm Interpretive Consumer Research Workshop, Malaga, Spain, April 17’th-19’th, 2024. How is critical pop culture not only repetitive in itself, but also the critique thereof ? We say that Swedish gangster rap is haunted by unrealised/able futures and has gotten stuck in a deadlock of unpolitical politics in media and in itself. I will update when an article is on the move. Wooohaaaahaha..

ICR 2024, Malaga: Consumer Resistance and Acceptance of Sportswashing in the Western Digital Sphere

Is it not weird that there are not more global protests against sportswashing then there is? Hossain Shahriar and Andrea Lucarelli presented our research on “sportswashing” and the absence of consumer resistance (or should we say activism?) at the 12’th Eiasm Interpretive Consumer Research Workshop, Malaga, Spain, April 17’th-19’th, 2024. Ongoing research but there will be papers published here in the near future.

Brandcamp 2024, Obergurgl, Austria: Rethinking “Coolness”!

Me and Professor Jacob Östberg, Stockholm Business School, presented at Brand Camp 6, hosted by University of Innsbrück in Obergurgl, Austria, March 14-16. 2024. Our ongoing work together with Joonas Rokka at Emlyon, France, will hopefully appear in a great Journal near you  the future ;-). Meanwhile, consider your reactions when you see someone cool. What happens to you? And them?

Livsmedelsdagarna, Tylösand / Stockholm 10 Sep 2020

The Postpandemic Consumer: Industry Forum Retail Day 4 Nov 2020, Stockholm

Den Postpandemiska Konsumenten: 20 Sep 2020 Cityindex Webinar om Stadskärnor

Cityindex är den första heltäckande kartläggningen av omsättningsutvecklingen för de kommersiella verksamheterna i Sveriges stadskärnor. Årets rapport presenteras här av Christina Friberg, expert stadsutveckling hos Fastighetsägarna och Emma Hernell, Vice VD på HUI Research. Programmet gästas av Sofia Ulver, Konsumtionsforskare och docent vid Lunds Universitet.

Vårt Urbana Liv: On Air 20 Okt 2020

Den 20 oktober handlar Kunskapsbanken On Air om levnadsmönster, sociala strukturer och behov som är under ständig förändring. I ett samtal pratar Sofia Ulver, docent i marknadsföring och forskare på konsumtionskultur och arkitekt Johan Sundberg om hur hemmet kommit att spela en extra central roll, vilken roll staden och mötet kommer spela framöver när mångas köksbord övergått från frukostflingor till kontor på kort tid. Kunskapsbanken är ett initiativ från Sparbanken Skåne och ett tillfälle att träffas digital eller fysiskt och inspireras av kloka personer. I tider av coronaviruset covid-19 ses vi enbart digitalt. Kunskapsbanken är ett sammanhang där ett ämne diskuteras utifrån två olika perspektiv. Det kan vara praktiskt och teoretiskt, lokalt och globalt eller seriöst och banalt. Mats Nilsson leder samtalet.

Junosoffan: Hållbara konsumtionsmönster i kölvattnet av Corona

Corona har helt klart väckt nya perspektiv i klimatdebatten. Att vi drastiskt konsumerar annorlunda är bra för miljön men samtidigt en utmaning för företagen. Vilka nya konsumtionsvanor kommer att bestå och kan de bidra till en grönare planet? Hur kan företag rusta sig mot en ny och mer hållbar konsument? Den 26 maj klockan 12.00 deltar jag i ett panelsamtal om detta. Säkra en plats och anmäl er via denna länk: https://bit.ly/2WHEOmW

How should we look at travelling by plane in the age of climate crisis?

Read more and watch a 2 minute snippet

https://www.svt.se/kultur/lite-pinsamt-att-flyga-till-new-york?

 

My TEDx Talk on “How Consumption Promotes Political Visions” January 2019

Dagens Nyheter on the insustainability of christmas gifts

In  Dagens Nyheter Kultur 20/12 2018 I write about the close to bizarre normalization of our christmas gift frenzy. Time to negotiate with our families, relatives and friends about a reformulation of how this tradition could be practiced in a sustainable way.

Read the full article

https://www.dn.se/kultur-noje/kulturdebatt/sofia-ulver-vi-maste-stoppa-klappjakten-for-klimatets-skull/

 

 

Trends in drinking culture

At the Swedish liquor and wine supplier association SVL’s 20 year anniversary 14’th of November 2018, I spoke about contemporary, larger ideological movements–the neoblue, the neogreen, and the neobrown–that overlap with very specific consumption patterns in terms of for example drinking cultures. At the picture from the left; @Anna De Geer, CEO @SVL; @ÅsaBritt Hermansson, CEO @Nielsen Sverige, @KeremYazgan, director of communication and sustainability at @Axel Johnson AB; me; @George Soleas, President and CEO for the alcohol monopoly LCBO in Ontario, Canada; @Rolf Cassergren, chairman SVL; @EricaBertilsson, director of sustainability @ArvidNordquist, @KajTörök, director of information and sustainability @MAX burgers, and @SaraNorell, director of assortment and sustainability @Systembolaget. #qualityoverquantity #sustainability #craftconsumer #alcoholfree #lessalcohol #socialresponsibility #systembolaget #suschoice #susfood

The Era of Conflicting Megatrends, Property Expo, Gothenburg, Sep 2018

In this presentation I talk to large real estate companies, investors, politicians and retailers about conflicting megatrends in society  that influence the way we live, consume, produce, innovate (and vote!). I frame the most central conflicting logics as Trust Economy vs. Attention Economy.

“The Future Political Role of Brands” Kindred Group Summit, Milan, Italy, May 2018

What responsibility does a brand have in the larger society? How can brands in historically stigmatized and “problematic” industries (such as gambling) think of their own existence, and navigate in an increasingly critical but also addicted consumer society?